How we collect, use, and protect your information.
Last updated: April 2026
We collect information you provide directly - such as your name, email address, organisation, and message when you submit an enquiry through our website. We may also collect standard technical data such as IP address, browser type, and pages visited via server logs and analytics tools.
Information is used solely to respond to your enquiries, provide quotations, and deliver after-sales support. We do not use your data for unsolicited marketing without your explicit consent. Internal records may be retained for service continuity and compliance purposes.
We do not sell or rent your personal information to third parties. Data may be shared with our parent company Hayleys Group Sri Lanka for operational or administrative purposes, and with authorised service partners where necessary to fulfil your request - all bound by confidentiality obligations.
Our website may use essential cookies to maintain functionality and analytics cookies to understand usage patterns. No personally identifiable information is linked to analytics data. You may disable cookies through your browser settings, though some features may be affected.
We retain personal data only as long as necessary for the purpose it was collected, or as required by applicable Maldivian law. Enquiry records are typically retained for up to five years for business correspondence purposes.
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us at the email below. We will respond within a reasonable timeframe and in accordance with applicable data protection regulations.
For any privacy-related queries, please contact us at sales@bmess.mv. BMESS (Pvt) Ltd, Ma. HiyaGofi, 1A Buruzu Magu, Malé, Mahchangoalhi 20146, Republic of Maldives.